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Refund Policy
At GPL WordPress Themes, we are committed to ensuring your satisfaction with our products. If you encounter any issues or problems with our themes or plugins, we offer a full refund under the following conditions:
- Eligibility for Refund:
- The theme or plugin is found to have a critical issue or bug that prevents it from functioning as advertised.
- You have contacted our support team and provided sufficient information for us to understand and attempt to resolve the issue.
- The issue cannot be resolved within 14 days of your initial report.
- Non-Eligibility for Refund:
- You have changed your mind about the purchase.
- The product did not meet your expectations due to reasons not related to a critical issue or bug.
- You have made a mistake in the purchase or selected the wrong product.
- You have not followed the product’s documentation or guidelines.
- Process for Requesting a Refund:
- Contact our support team via contact form or gpl@webdeva.in with details of the issue you are experiencing.
- Our support team will work with you to identify and resolve the issue.
- If the issue cannot be resolved, we will process your refund within 7 business days.
We strive to provide high-quality products and exceptional customer support. Your satisfaction is our priority, and we will do our best to address any concerns you may have.
Thank you for choosing GPL WordPress Themes!